Auburn Farms neighbors,
If you have large gaps between your siding, bulging, drooping, or cracks in the siding strips, you may have a claim with Certainteed.
Before submitting your claim, take 20 pictures of the siding gaps, cracking, bulging or drooping issues. As requested from Certainteed, four of these pictures NEED to be direct side shots.
Locate-
#1) Centex Homes Purchase Agreement & Escrow Instructions – Transaction Summary
#2) Certainteed Warranty pamphlet
You may have a warranty page for Certainteed, if not, the pictures of the front side and back side of the Certianteed warranty pamphlet should work in lieu of the warranty page. Just attach to your claim form when you submit.
Next, email Karrien Nations @ Parr Lumber. You will need to get the original invoice for the siding. In the email to her you will need to give her your home Address and Lot # if you have it. Let Karrie know that you are looking for the ORIGNIAL invoice for the siding. You should hear back from her same day or next day, if not feel free to call her. Below is her contact information.
Email:
Karrien@parr.com
Direct # (503) 614-2552
Fax # (503) 941-4541
At this point you have gathered all above pictures, papers and dates needed to submit claim.
Submit Claim @ http://warranty.certainteed.com - Click on Fiber Cement Siding
When submitting online you will need to know the installation date, however, if you don’t know the exact installation date, just try to narrow it down to a month and pick a date.
After submitting, give at least 24hrs for them to get the claim. Call Certainteed and make sure they got it. They can be reached at 800-999-3654. Certainteed will then set up an appointment for a representative to come inspect the siding on your house. When the representative comes, this is where you will then pass along that Parr Lumber invoice that Karrie Nations sent you.
After inspection Certainteed will give a choice between replacement of siding or a refund for siding. If you haven’t already given them Parr’s invoice by time you receive their first offer, when you choose refund, say you would like the amount offered AS WELL AS the money for the siding and attach invoice. Also, write that you would also like reimbursement for paint.
You will have to acknowledging that you or anyone who owns your home after you, will no longer have a claim against Certainteed.
Good Luck!
Happy spring!
“Breaking news”: After much research and planning and a few discussions with City staff (Public Works,
City Engineer, City Planner) and our landscaper Dave Kelly, the City has agreed to let us fill in all
of the swales in the neighborhood. We are ecstatic about this! This means that we can level off the
dirt in the ditches. We will probably pour a curb around the catch basins, too. No more falling in the
dysfunctional swales, hooray!
There will be another CBU (mailbox system) placed across from the existing box located between 2168
and 2152 N. Laurelwood St. This is per a letter from the
U.S. Postal Service, and it is for the new homes
being built on Locust Corner.
We wanted to give a refresher on some of Auburn Farms’ Conditions, Covenants, and Restrictions
(CC&Rs). If you have lost the copy that you received upon buying your home, please access it here at
The biggest concern we have regarding the
CC&Rs is that people have neglected to follow the
procedures regarding architectural changes and improvements over this twelvemonth. You might have
noticed that last year some houses were painted unusual colors for our neighborhood. That is because
many of them were not formally approved through our Architectural Review Committee (ARC). We need
to be in compliance as an association, however.
Although it is extra work, if you wish to change the exterior of your house or property, you must
get permission from the
ARC by submitting an online application. We have a volunteer group of 5
neighbors on the committee, who review applications and vote to approve or disapprove them. The
application is on the website under “Forms,” and you simply email it to
arc@auburnfarms.com (or mail
it or hand deliver it to a board member) and the ARC then consults the Architectural Manual and
collectively makes a decision. The application must be submitted 30 days in advance of the proposed
project. The ARC then has 30 days in which to approve or disapprove the proposal. Most projects are
approved, to be honest, but remember that house colors are supposed to be natural tones!
It’s not fun to jump through these hoops, we know, but it’s what we all agreed to when we bought our
beautiful homes in Auburn Farms. J
Also, please add the following email addresses to your contact log so that you may receive all
Thanks for your understanding and cooperation!
Mark Hagel, President; Tracie Heidt, Vice President; and Brandon Ard, Treasurer
REFRESHER ON KEY
CC&Rs OF AUBURN FARMS
• Article VI of the CC&Rs states: “No building, fence, wall, patio, deck, outbuilding, landscaping,
pool, athletic facility or other structure or improvement shall be erected, altered, added onto to
repaired upon any portion of the Property without the prior written consent of the
AAC [or ARC,
as we call it].” In other words, please get all of these things approved prior to the project.
• Section 6.6 of Article VI states: “If there shall be a material deviation from the approved plans
in the completed improvements, such improvements shall be in violation of this Article VI to the
same extent as if erected without prior approval of the ACC (ARC).” In addition, if a homeowner
does not submit an application to the ARC in advance, they might have to remove or correct the
non-conforming structure. It would stink to have to repaint your entire house an approved color
if you go rogue, so please fill out an application in advance!!
• Garbage, recycling, and compost bins should be removed from the street at the end of garbage
day (Wednesday). (Article X, Section 10.7). We have no desire to come down on people if they are
a day late, but we wanted to share the official rule on this.
• Campers, boats, recreational vehicles, etc. may not “be kept or stored on any street within the
Property for any period in excess of 48 hours” (Article X, Section 10.5.3). We aren’t going to
come unglued if the thing is there for a few days beyond that, but you get the picture. J
• Campers, boats, boat trailers, and recreational vehicles “must be fully enclosed within the garage
located on such Lot”…or be “screened from view by a screening structure approved by the Board”
(Article X, Ssection 10.5.1). We know that garaging such a large vehicle is very impractical, but
screening it behind a fence is easily achieved. Please ask the ARC about this.
• “The surface water drainage contours of each Lot shall conform to the approved grading plan
established by the Declarant” (Article IX, Section 9.6). In other words, it’s important that we
keep our property’s original landscaping slopes unaltered for purposes of drainage.
• Landscaping wise: “Decorative ground cover consisting of bark dust/mulch or rock in the front
and side yard may not exceed 50 percent of the total area of the front, side and rear yards,
excluding side yards, decks, patios, or sidewalks, unless otherwise approved by the ARC…” (Article
X, Section 10.13). Please keep this in mind if you plan to re-landscape your yard!
• “Each Lot Owner shall keep all shrubs, trees, grass, and plantings of every kind on his/her Lot
cultivated, pruned, free of trash, and other unsightly material” (Article X, Section 10.13). Thanks
for doing this. It can be really difficult to keep up with weeds!!
*Thanks for your help, everyone! Please know that we do not wish to police anyone but rather inform
you of the policies, and keep it looking nice around here.